Security by Design, Not by Checklist
Pharos Platform was architected security-first from day one. Every customer gets a fully isolated environment with dedicated networking, storage, and encryption. No shared infrastructure. No shortcuts.
Data Handling & Privacy
Your data stays yours. Every customer environment is fully isolated with no cross-customer data sharing.
Per-Customer Data Isolation
Each customer gets dedicated Azure storage accounts and a dedicated Key Vault instance. No shared databases, no shared blob containers, no shared secrets. Your data is physically separated from every other customer.
EU Data Residency
Deploy in EU Azure regions to keep all data within the European Union. Flexible AI model routing supports strict data residency requirements.
Encryption at Rest
All stored data is encrypted using Azure-managed keys in your dedicated Key Vault. Data is encrypted at rest across all storage accounts, databases, and backups.
Full Audit Trails
Every operation is logged: who did what, when, and through which channel. Complete traceability for internal reviews, compliance audits, and incident investigation.
No Training on Your Data
Customer data is never sent to AI model providers for training purposes. All interactions with AI models are inference-only. Your data stays in your environment.
Infrastructure & Network Security
Defense in depth: multiple layers of protection from identity to data.
Identity & Authentication
Network Perimeter
Data Protection
AI-Specific Security
Purpose-built safeguards for the unique risks that come with AI agent systems.
Every request passes through multiple validation stages before and after AI processing.
Gatekeeper
Incoming requests are screened for spam, phishing, and malicious content before any AI processing begins.
AI Processing
AI agents process the request within isolated, controlled environments.
Fact Checker
Before any response is sent, a dedicated agent validates claims against source data to detect hallucinated or fabricated information. Answers arrive with numbered source citations you can verify.
Human-in-the-Loop
AI agents cannot execute write operations (sending emails, modifying records, or taking action) without explicit human approval. Approval fits the channel: an approval card in chat, or an explicit spoken confirmation from a verified caller on a voice call. The human stays in control for all consequential actions.
Multi-Model Routing
Route AI inference to different providers based on data residency requirements and risk profiles. Provider portability is verified in production, not just promised: agents can switch AI vendors as a configuration change, and a new model or provider can be added the same way, without new platform code. No single-vendor lock-in for AI processing.
No Training on Customer Data
All AI model interactions are inference-only. Customer data is never used for model training, fine-tuning, or improvement by any AI provider.
EU AI Act & Compliance
Article 50 transparency has applied since August 2026, and enterprise buyers ask for proof. Pharos Platform builds the required disclosures into platform code at every channel boundary, so compliance is something the platform does, not something your staff has to remember.
Every outbound channel discloses AI involvement automatically. The disclosure lives in platform code, so it cannot be skipped, forgotten, or prompted away. Each disclosure is also logged, so you can show it happened.
Chat, Messaging & SMS
New conversations open with a clear AI notice and every reply carries the channel’s own native AI-generated label. Text messages disclose on first contact, and in the operator dashboard every AI message is badged, with a persistent AI indicator on the conversation itself.
Every AI-authored message carries a localized, human-readable disclosure plus a machine-readable header for automated processing. Forwards disclose the AI-written note without mislabeling the original sender’s content.
Voice
Calls open with a spoken AI disclosure in the caller’s language, across every telephony and browser calling path. If the caller talks over it, the platform repeats it, and every call keeps a record that the disclosure was actually delivered.
Marking Anyone Can Verify
Generated documents carry embedded provenance marks that stay with the file when it is downloaded, forwarded, or converted to PDF: open the document properties in any PDF reader and the mark is right there. The full marking specification is published, and a ready-made verification tool is available free of charge on request. Generated markdown carries an embedded, machine-detectable marker, and files in the document store can carry a provenance column for programmatic queries.
No False AI Labels
Only genuinely AI-generated content is marked. Documents an agent receives, redlines, or forwards on a human’s behalf are never labeled AI-generated, so when auditors or customers see the mark, they can trust it. This is a platform-level rule, not an agent’s judgment call.
Full Traceability
Every agent interaction is logged: which model produced the response, which tools it called, which other agents it delegated to, and who approved any action that needed sign-off: a complete, queryable audit trail. The model behind each reply is visible right in the conversation, and a reply can be expanded to show the delegation and reasoning behind it, not just the final answer.
Your Compliance Case, Ready for Procurement
The platform ships the provider-level transparency the EU AI Act requires, keeps its agent catalog outside the Act’s high-risk categories by design, and follows the EU Code of Practice on Transparency of AI-generated Content as its reference framework. As the deployer, your organization keeps its own Article 50 duties, and Pharos Platform gives you the evidence to meet them. Ask for the compliance documentation and we will walk your team through it.
Read the full implementation, channel by channel arrow_forwardWant to discuss security in detail?
We welcome technical security conversations. Request a demo and we’ll walk through the architecture with your security team.